POST ELECTION UPDATE

READ ALL POST BELOW!!!!!

Please be patient we are a BUILD TO ORDER MANUFACTURER !!!! While we keep every part in stock and a constant resupply on order  with all distributors all supply chains are constant moving part.  We  are working diligently to keep up with demand and will  do our best to get every order fulfilled  within our extended lead times.  While change is possible in the future it takes time to enact such change. With that being said you are right to take action now and being proactive by getting orders placed. 2020 has been an extremely hectic  year for everyone  so we ask please in an effort to keep our staff focused on the goal of completing orders and sourcing parts  we ask that you do not bog our customer service and support staff down with calls and emails until you are soon approaching or have reached the end of your lead time. 

4/3/2020- Present

Commencing today, Texas will be shut down for 30 days. What does that mean for you in terms of your purchases from Tactical Skeleton? Not too much but there are some things we would like to go over. We are still open for business and we will be accepting orders. If you have already ordered and it is being processed, we apologize for any delays, but the recent pandemic has created an extremely busy atmosphere here at Tactical Skeleton.
We want to again go over some of our operational procedures as we try to stay as safe and as productive as possible.
Due to the high volume of phone calls we are not able to answer all of them. If you have any questions regarding your orders, please leave us a voicemail or send an email to customerservice@tacticalskeleton.com and we will get back to you as soon as possible. Please include your order number and date of purchase so we can help you as quick as possible.
Current lead times on TS firearms are projected at about 16-18 weeks minimum from the confirmation date of your order. Please allow this time to pass before requesting a status update inquiry. With increased demand and scarce materials in our industry, we are working as efficiently as we can to fulfill our lead-time commitment.
If you decide to cancel your order before it has shipped, we will refund the purchase minus a 20% restocking fee. you have 48 hours after the time of your purchase to cancel before the restocking fee takes effect.
Due to the current circumstances we are unable to accept any returns to ensure the safety of our staff, rest assured that we will still address any warranty concerns you might have.
At Tactical Skeleton we are committed to providing a quality product that will last a lifetime, we appreciate your patience and understanding so we can properly navigate these difficult times. Let’s keep America great, stay armed and stay zeroed.


LEAD TIME UPDATE:

ALL LEAD TIMES ARE BASED PURELY OFF ESTIMATION AND ARE SUBJECT TO CHANGE. WE CANNOT GARUANTEE SHORTER/LONGER LEAD TIMES DUE TO THE INSTABILITY OF THE FIREARM INDUSTRY. DUE TO SUPPLY CHAIN SHUTDOWNS, MATERIAL DELAYS, AMMO SHORTAGES AND THE HEALTH OF THE ASSOCIATES WHO WORK IN THIS FIELD. WE WANT OUR CUSTOMERS TO UNDERSTAND AND BECOME AWARE OF THE POSSIBILITY OF CHANGE, AND TO KNOW DESPITE THE CURRENT SITUATION WE ARE WORKING EXTREMELY HARD TO GET QUALITY PRODUCTS OUT OUR DOOR. IT IS CONCURRENT WITH THE CDC THAT ANYONE EXPERIENCE COVID SYMPTOMS NEED TO QUARATINE FOR 7-10 DAYS PEDNING NEGATIVE COVID RESULTS. THIS CAN CAUSE DELAYS AS WE ARE A SMALL COMPANY AND THE ABSENSE OF ONE ASSOCIATE CAN BE STRAINING TO OUR PRODUCTION. PLEASE STAY PATIENT, WE APPRECIATE YOU AND YOUR BUSINESS.

WHY HAVENT I RECEIVED AN EMAIL FROM TACTICAL SKELETON:

  • please check your JUNK/SPAM folder in your email for shipping@tacticalskeleton.com responses
  • if you have emailed us, and checked your spam and there is still no response please send another email to shipping@tacticalskeleton.com
  •  PLEASE KEEP IN MIND:

    Just like all manufacturers, we are extremely busy and have pulled most of our staff to the shop to help keep things running smoothly and efficiently as possible. Please allow 24-48 hours for an associate to return an email or phone call. 

PLEASE NOTE IF YOU ORDER SOMETHING THAT HAS VORTEX OPTICS IS  possibly SUBJECT TO A 4-5 MONTH WAIT. YOU NEED TO GET IN LINE FOR ANY OPTICS YOU WANT WHETHER YOU ORDER FROM US OR NOT. 

LEAD-TIME:

 
I placed an order and was wondering if I can get an update on when it will ship out?
  • Our processing time on orders for parts is 16-18 business weeks if all parts are in stock.
  • Lead time on custom builds (full weapons, complete upper assemblies and complete lower assemblies) is 16-18 Weeks MINIMUM depending on our backlog. AMMO SHORTAGE: is slowing down production, the lack of ammo is creating delays because we are unable to test our product for quality, PLEASE BE PATIENT
  • Lead time for custom weapons order from the “Create Your Own” listings also is 20-25 Weeks MINIMUM depending on our backlog.
  • Lead time for custom weapons orders from the “Create Your Own” listings that include cerakote and/or engraving is 18-20 weeks MINIMUM depending on our backlog.
  • Please note that orders placed during holidays are expected to have longer lead times.

Due to COVID 19 the material supply chains have been extremely depleted. The depletion of materials is causing a huge delay in manufacturing and production. Current lead times are running a MINIMUM of 16-18 weeks for all  AR9 AND AR15  lower receivers. Demand is increasing daily; we recommend that if you do want a product to go ahead and reserve yours on backorder now. As for now, we are not sure when the material supply chains will be operating at full force again.


PLEASE NOTE THAT IF YOU ORDERED AN ITEM ON BACK ORDER THAT THERE IS NO ESTIMATED TIME OF ARRIVAL AND THAT THESE ITEMS ARE STILL SUBJECTED TO THE 20% RESTOCKING FEE. 


   8/12/2020 PRODUCT UPDATE:

                As of 8/12/2020 we are experiencing an additional leadtime of 16-18 weeks on all complete AR9 and AR15 Firearms & lower receivers  If your order can be completed at a sooner date we will contact you. We are diligently working to reduce lead times on all   orders and still maintain our quality standards. 

FFL Transfers:

I want to place an order how can I arrange the transfer?

please place your order directly on the website and once you receive your order confirmation please email your local FFL contact information (name, address, phone or email) to shipping@tacticalskeleton.com with your order number in the title and we will contact them and request their information for the transfer. if you need assistance in locating the nearest FFL to your address please visit www.ffleasy.com 

PLEASE KEEP IN MIND: if you order a firearm and get it sent to an FFL but then get DENIED on their 4473 paperwork, it is not TACTICAL SKELETON'S responsibility. in the event that firearm has to be returned to us, you will be responsible for the 20% restocking fee as well as a 15% resale fee which covers postage. 

Returns and Exchanges:
  • All sales are final on all semi assemblies (complete upper receivers and complete lower receivers) once product is shipped
  • returns for parts that are not manufactured by Tactical Skeleton will be accepted but a 20% restocking fee will apply.
  • All sales are final on all firearms once product is shipped 
  • parts and accessories could be returned or exchanged within 30 days of purchase 
  • once an order has been placed for a semi assembly or a complete firearm the order is placed in shop queue for build.
  • 20% restocking fee will apply for semi assemblies and complete firearms cancellation requests prior to shipping.( Must call 469-444-0720 in order to request a cancellation email request not accepted) 
  • we will replace or repair free of charge any semi assemblies or complete firearms with any warranty issues per our lifetime warranty statement
  • we will not reimburse any repairs or replacements done by others on our products
  • any alteration of critical function or repair done by others will void our lifetime warranty (does not include installing accessories etc.)
  • please email customerservice@tacticalskeleton.com for any warranty questions

Terms & Conditions

-Our products are shipped with USPS priority mail and is covered by a $50 insurance against shipping damages.

Tx residents must pay 6.25% sales tax on all purchases.

A 20 % Restocking Fee will be charged for all cancelled orders prior to shipping. (post shipping all sales are final. 

We use a STOCK PHOTO for all builds  meaning the pictures we use  do represent the  actual firearm. ALL Purchases are built to order and are subject to a 8-10 week lead time due to the current state of the industry. (All builds can potentially vary slightly based on parts availability but this is not usually the case item typically exactly as pictured.)

All  firearms are pictures of an Actual Gun!

Our Experienced Staff Has Visually Inspected This Firearm.

Please E-mail or Call Us with ANY Questions!!


Please Check Your Local and State Laws Before Bidding. No Firearms will be shipped to the state of California unless it is on the DOJ Roster THIS IS YOUR RESPONSIBILITY TO CHECK WE DON'T KNOW YOUR LOCAL LAWS!!! ALL FIREARMS THAT ARE SHIPPED TO CALIFORNIA AND THEN RETURNED BECAUSE YOU CAN'T OWN THEM WILL BE SUBJECT TO BUYER PAYING SHIPPING BOTH WAYS PLUS A 20% RESTOCKING FEE! Other states may also prohibit you from owning a firearm or item that is legal in our state. It is your responsibility to know what YOU can and cannot own. Remember your bid is a contract, not something that can be retracted or taken back. Please know what you are doing before you place a bid, for both of our sakes. 

MAGAZINE CAPACITY STATES:

**THESE STATES WILL NOT RECEIVE A MAGAZINE WITH THEIR ORDER. **

State 

Legal Magazine Capacity Limit

Prohibited Acts on LCAMs

Treatment of Pre-Owned LCAMs

California

10 rounds

Manufacture, importation, keeping for sale, offering, and exposing for sale, giving, lending, and possession

Not allowed by a law that has not yet gone into effect.

Colorado

15 rounds

Sale, transfer, and possession

Allowed (“grandfathered”)

Connecticut

10 rounds

Distribution, importation, keeping for sale, offering, and exposing for sale, purchase, and possession

Allowed but must be registered.

District of Columbia

10 rounds

Possession, sale, and other transfer

Not allowed

Hawaii

10 rounds

Manufacture, possession, sale, barter, trade, gift, transfer, and acquisition

Not allowed

Maryland

10 rounds

Manufacture, sale, offering for sale, purchase, receipt, and transfer

Allowed (like all LCAMs. There is no ban on possession.)

Massachusetts

10 rounds

Sale, offering for sale, transfer, and possession

Allowed (“grandfathered”)

New Jersey

10 rounds

Manufacture, transportation, shipment, sale, disposal, and possession

Not allowed (Certain firearms with magazines capable of holding 11-15 rounds may be registered until July 13, 2019)

New York

10 rounds

Manufacture, transportation, disposal, and possession

Not allowed

Vermont

10 rounds for Long Guns; 15 rounds for handguns

Manufacture, sale, offering for sale, purchase, receipt, transfer, and possession

Allowed (“grandfathered”)


General Technical Questions:

Do you test fire all your weapons / assemblies?
Yes, we do test every weapon for accuracy, proper functioning and cycling with 3-4 live rounds prior to shipping.
 
What is your warranty?

TS offers a lifetime warranty on all custom builds against manufacturing defects or malfunctions. If you have a problem with your purchase please email taylor@tacticalskeleton.com with your order number and we will send you a warranty form to fill out. Once you fill out the form you can call and we will troubleshoot any issues and decide the best course of action. 

Warranty is voided if the product is taken to be repaired or altered by anyone other than a Tactical Skeleton associate and only applies for our products, parts, and accessories.


I see a product that I like but I was wondering if I can change something about it?

Yes we can change specs on certain products such as barrel length, color, mounting system, rail lengths etc. if you have any special requests please contact sales@tacticalskeleton.com for immediate assistance with your request.
 
What calibers are compatible for the AR10 platform?

We offer both 308 WIN and 6.5 CREEDMOOR for the AR10 platform
 
What calibers are compatible for the AR15 platform?

We offer the 223 WYLDE, 300 BLACKOUT, 7.62X39, 6.5 GRENDEL, 458 SOCOM, 50 BEOWULF, 9MM, 45 ACP and 6.8 SPC
 
What does PCC mean?

PCC stands for pistol caliber carbine and those include the 9mm and the 45 ACP weapons, our PCC systems use the dedicated Glock magazines billet lower receivers.
 
Are all your AR10 upper assemblies DPMS compatible?


Yes, all our AR10 upper and lower assemblies are machined to DPMS GEN1 specification which is considered the industry standard spec. for AR10 due to its sheer availability by many manufacturers.
 
How can I tell if my AR10 upper and/ or lower is GEN1 or GEN2?

The front takedown pin posts on the GEN1 DPMS upper are twice as wide as the rear post, GEN2 parts have front and rear posts that are equal in width.