COVID-19 UPDATE
This is an informative statement regarding Tactical Skeleton and the current uncertain times facing our nation.
It is with our sincerest apology that your orders have been delayed longer than expected. Unfortunately, two of our associates has tested positive for Covid-19, the associates who tested positive are required to quarantine for 14 days following the guidelines of the CDC. Due to their positive results our company has mandated a two-week quarantine or pending negative results for the rest of our associates. We have put temporary hold on production to have professional sanitization services done in our facility. All parts, products, and workspaces in the shop have been thoroughly cleaned for the safety of our associates and customers.
Our lead gun technician, a 57-year-old U.S. veteran, was among one of the associates who tested positive for COVID 19. Unfortunately, he passed away this past week while quarantining. His death has taken a huge toll on our company and we are all devastated by the news. It is with heavy hearts that we come to you asking for time, prayers, and support during these difficult times.
Please allow an additional two weeks to get most recent update on your order status. Due to us being short staffed and pausing production for the necessary cleaning services to be done.
Safety is our top priority at Tactical Skeleton. We apologize for the delay and we appreciate your patience and understanding in these difficult times.
If you have any questions or concerns, please feel free to email
or call us at 214-518-6015 for sales related questions and 214-518-6051 for status updates on your orders.
We hope that you are all staying safe out there. Once again, we thank you for your patience and understanding.
4/3/2020- Present (last update 8/06/2020)
Commencing today, Texas will be shut down for 30 days. What
does that mean for you in terms of your purchases from Tactical Skeleton? Not
too much but there are some things we would like to go over. We are still open
for business and we will be accepting orders. If you have already ordered and
it is being processed, we apologize for any delays, but the recent pandemic has
created an extremely busy atmosphere here at Tactical Skeleton.
We want to again go over some of our operational procedures
as we try to stay as safe and as productive as possible.
Due to the high volume of phone calls we are not able to
answer all of them. If you have any questions regarding your orders, please
leave us a voicemail or send an email to customerservice@tacticalskeleton.com and we
will get back to you as soon as possible. Please include your order number and
date of purchase so we can help you as quick as possible.
Current lead times on TS firearms are projected at about 6-8
weeks minimum from the confirmation date of your order. Please allow this time to pass
before requesting a status update inquiry. With increased demand and scarce
materials in our industry, we are working as efficiently as we can to fulfill
our lead-time commitment.
If you decide to cancel your order before it has shipped, we
will refund the purchase minus a 20% restocking fee.
Due to the current circumstances we are unable to accept any
returns to ensure the safety of our staff, rest assured that we will still
address any warranty concerns you might have.
At Tactical Skeleton we are committed to providing a quality
product that will last a lifetime, we appreciate your patience and
understanding so we can properly navigate these difficult times. Let’s keep
America great, stay armed and stay zeroed.
WHY HAVENT I RECEIVED AN EMAIL FROM TACTICAL SKELETON:
- please check your JUNK/SPAM folder in your email for shipping@tacticalskeleton.com responses
- if you have emailed us, and checked your spam and there is still no response please send another email to shipping@tacticalskeleton.com
LEAD-TIME:
I placed an order and was wondering if I can get an update on when it will ship out?
- Our processing time on orders for parts is 3-5 business days if all parts are in stock.
- Lead time on custom builds (full weapons, complete upper assemblies and complete lower assemblies) is 6-8Weeks depending on our backlog.
- Lead time for custom weapons order from the “Create Your Own” listings also is 8-12 Weeks minimumdepending on our backlog.
- Lead time for custom weapons orders from the “Create Your Own” listings that include cerakote and/or engraving is 10-12 weeks minimum depending on our backlog.
- Please note that orders placed during holidays are expected to have longer lead times.
Due to COVID 19 the material supply chains have been extremely depleted. The depletion of materials is causing a huge delay in manufacturing and production. Current lead times are running a MINIMUM of 12-15 weeks for all AR9, AR15 and AR1O lower receivers. Demand is increasing daily; we recommend that if you do want a product to go ahead and reserve yours on backorder now. As for now, we are not sure when the material supply chains will be operating at full force again.
As of 8/12/2020 we are experiencing an additional leadtime of 8-12 weeks on all complete AR9, AR10 and AR15 Firearms & lower receivers If your order can be completed at a sooner date we will contact you. We are diligently working to reduce lead times on all orders and still maintain our quality standards.
FFL Transfers:
I want to place an order how can I arrange the transfer?
please place your order directly on the website and once you receive your order confirmation please email your local FFL contact information (name, address, phone or email) to shipping@tacticalskeleton.com with your order number in the title and we will contact them and request their information for the transfer. if you need assistance in locating the nearest FFL to your address please visit www.ffleasy.com
Returns and Exchanges:
- All sales are final on all semi assemblies (complete upper receivers and complete lower receivers) once product is shipped
- returns for parts that are not manufactured by Tactical Skeleton will be accepted but a 20% restocking fee will apply.
- All sales are final on all firearms once product is shipped
- parts and accessories could be returned or exchanged within 30 days of purchase
- once an order has been placed for a semi assembly or a complete firearm the order is placed in shop queue for build.
- 20% restocking fee will apply for semi assemblies and complete firearms cancellation requests prior to shipping.( Must call 469-444-0720 in order to request a cancellation email request not accepted)
- we will replace or repair free of charge any semi assemblies or complete firearms with any warranty issues per our lifetime warranty statement
- we will not reimburse any repairs or replacements done by others on our products
- any alteration of critical function or repair done by others will void our lifetime warranty (does not include installing accessories etc.)
- please email customerservice@tacticalskeleton.com for any warranty questions
Terms & Conditions
Tx residents must pay 6.25% sales tax on all purchases.
A 20 % Restocking Fee will be charged for all cancelled orders prior to shipping. (post shipping all sales are final.
We use a STOCK PHOTO for all builds meaning the pictures we use do represent the actual firearm.ALL Purchases are built to order and are subject to a 6-8 week lead time due to the current state of the industry. (All builds can potentially vary slightly based on parts availability but this is not usually the case item typically exactly as pictured.)
All firearms are pictures of an Actual Gun!
Our Experienced Staff Has Visually Inspected This Firearm.
Please E-mail or Call Us with ANY Questions!!
Please Check Your Local and State Laws Before Bidding. No Firearms will be shipped to the state of California unless it is on the DOJ Roster THIS IS YOUR RESPONSIBILITY TO CHECK WE DON'T KNOW YOUR LOCAL LAWS!!! ALL FIREARMS THAT ARE SHIPPED TO CALIFORNIA AND THEN RETURNED BECAUSE YOU CAN'T OWN THEM WILL BE SUBJECT TO BUYER PAYING SHIPPING BOTH WAYS PLUS A 20% RESTOCKING FEE! Other states may also prohibit you from owning a firearm or item that is legal in our state. It is your responsibility to know what YOU can and cannot own. Remember your bid is a contract, not something that can be retracted or taken back. Please know what you are doing before you place a bid, for both of our sakes.
**THESE STATES WILL NOT RECEIVE A MAGAZINE WITH THEIR ORDER. **
|
State |
Legal Magazine Capacity Limit |
Prohibited Acts on LCAMs |
Treatment of Pre-Owned LCAMs |
|
10 rounds |
Manufacture, importation, keeping for sale, offering, and exposing for sale, giving, lending, and possession |
Not allowed by a law that has not yet gone into effect. |
|
|
15 rounds |
Sale, transfer, and possession |
Allowed (“grandfathered”) |
|
|
10 rounds |
Distribution, importation, keeping for sale, offering, and exposing for sale, purchase, and possession |
Allowed but must be registered. |
|
|
10 rounds |
Possession, sale, and other transfer |
Not allowed |
|
|
10 runds |
Manufacture, possession, sale, barter, trade, gift, transfer, and acquisition |
Not allowed |
|
|
10 rounds |
Manufacture, sale, offering for sale, purchase, receipt, and transfer |
Allowed (like all LCAMs. There is no ban on possession.) |
|
|
10 rounds |
Sale, offering for sale, transfer, and possession |
Allowed (“grandfathered”) |
|
|
10 rounds |
Manufacture, transportation, shipment, sale, disposal, and possession |
Not allowed (Certain firearms with magazines capable of holding 11-15 rounds may be registered until July 13, 2019) |
|
|
10 rounds |
Manufacture, transportation, disposal, and possession |
Not allowed |
|
|
10 rounds for Long Guns; 15 rounds for handguns |
Manufacture, sale, offering for sale, purchase, receipt, transfer, and possession |
Allowed (“grandfathered”) |
General Technical Questions:
Do you test fire all your weapons / assemblies?
Yes, we do test every weapon for accuracy, proper functioning and cycling with 3-4 live rounds prior to shipping.
What is your warranty?
TS offers a lifetime warranty on all custom builds against manufacturing defects or malfunctions. If you have a problem with your purchase please email shipping@tacticalskeleton.com with your order number, detailed explanation of the issue and any pictures if applicable as soon as possible.
Warranty is voided if the product is taken to be repaired or altered by anyone other than a Tactical Skeleton associate and only applies for our products, parts, and accessories.
Yes we can change specs on certain products such as barrel length, color, mounting system, rail lengths etc. if you have any special requests please contact sales@tacticalskeleton.com for immediate assistance with your request.
What calibers are compatible for the AR10 platform?
We offer both 308 WIN and 6.5 CREEDMOOR for the AR10 platform
What calibers are compatible for the AR15 platform?
We offer the 223 WYLDE, 300 BLACKOUT, 7.62X39, 6.5 GRENDEL, 458 SOCOM, 50 BEOWULF, 9MM, 45 ACP and 6.8 SPC
What does PCC mean?
PCC stands for pistol caliber carbine and those include the 9mm and the 45 ACP weapons, our PCC systems use the dedicated Glock magazines billet lower receivers.
Are all your AR10 upper assemblies DPMS compatible?
Yes, all our AR10 upper and lower assemblies are machined to DPMS GEN1 specification which is considered the industry standard spec. for AR10 due to its sheer availability by many manufacturers.
How can I tell if my AR10 upper and/ or lower is GEN1 or GEN2?
The front takedown pin posts on the GEN1 DPMS upper is twice as wide as the rear post, GEN2 parts have front and rear posts that are equal in width.
