LEADTIME:
I placed an order and was wondering if I can get an update on when it will ship out?
- Our processing time on orders for parts is 3-5 business days
if all parts are in stock.
- Lead time on custom builds (full weapons, complete upper
assemblies and complete lower assemblies) is 10-14 business days depending on our
backlog.
- Lead time for custom weapons order from the “Create Your Own”
listings also is 10-14 business days depending on our backlog.
- Lead time for custom weapons orders from the “Create Your
Own” listings that include cerakot and/or engraving is 14-21 business days depending on our backlog.
- Please note that orders placed during holidays are expected
to have longer lead times.
-
9/12/2019 PRODUCT UPDATE:
As of 9/12/2019 we are experiencing an additional leadtime of 6-8 weeks on AR10 pistols and AR10 rifles. If your order could be completed at a sooner date we will contact you. We are diligently working to reduce lead times on all orders and still maintain our quality standards.
QC and WARRANTY:
Do you test fire all your weapons / assemblies?
Yes, we do test every weapon for accuracy, proper functioning and cycling with 3-4 live rounds prior to shipping.
What is your warranty?
TS offers a lifetime warranty on all custom builds against manufacturing defects or malfunctions, if you have a problem with your purchase please email sales@tacticalskeleton.com with your order number, detailed explanation of the issue and any pictures if applicable.
General Technical Questions:
I see a product that I like but I was wondering if I can change something about it?
Yes we can change specs on certain products such as barrel length, color, mounting system, rail lengths etc. if you have any special requests please contact sales@tacticalskeleton.com for immediate assistance with your request.
What calibers are compatible for the AR10 platform?
We offer both 308 WIN and 6.5 CREEDMOOR for the AR10 platform
What calibers are compatible for the AR15 platform?
We offer the 223 WYLDE, 300 BLACKOUT, 7.62X39, 6.5 GRENDEL, 458 SOCOM, 50 BEOWULF, 9MM, 45 ACP and 6.8 SPC
What does PCC mean?
PCC stands for pistol caliber carbine and those include the 9mm and the 45 ACP weapons, our PCC systems use the dedicated Glock magazines billet lower receivers.
Are all your AR10 upper assemblies DPMS compatible?
Yes, all our AR10 upper and lower assemblies are machined to DPMS GEN1 specification which is considered the industry standard spec. for AR10 due to its sheer availability by many manufacturers.
How can I tell if my AR10 upper and/ or lower is GEN1 or GEN2?
The front takedown pin posts on the GEN1 DPMS upper is twice as wide as the rear post, GEN2 parts have front and rear posts that are equal in width.
FFL Transfers:
I want to place an order how can I arrange the transfer?
please place your order directly on the website
and once you receive your order confirmation please email your local FFL
contact information (name, address, phone or email) to sales@tacticalskeleton.com with your
order number in the title and we will contact them and request their information
for the transfer. if you need assistance in locating the nearest FFL to your
address please visit www.ffleasy.com
SHOTSHOW 2020 COMPANY REPRESENTATIVES:
- MIKEL HENSON - SALES MANAGER
- MIKE BOZEWICZ - OUTSIDE MARKETING CONSULTANT
- JAMES ECKROAT - PURCHASING MANAGER
